Customers
Growing Knowledge
& Business Together

Learning + Resources

The 'Journey' Series

The 'Understanding' Series

Understanding Buy To Let Portfolio Insurance

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Understanding Commercial Let Property Insurance

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Understanding Cyber Insurance

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Understanding High Value Household Insurance

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Understanding Office Insurance

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Understanding Professional Indemnity Insurance

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Understanding Public House, Restaurant & Hotel Insurance

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Understanding Shops & Salon Insurance

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Understanding Small Manufacturer & Wholesaler Insurance

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Understanding Surgery Insurance

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Understanding Tradesman & Professionals Insurance

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Informational & Support

Terms Of Business

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Protect privacy policy

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Earnings Potential Guide

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Cyber Security Resolutions

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Navigating Professional Indemnity Insurance Guide

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Frequently Asked Questions

You have a team of Broker Relationship Managers available to help with anything relating to your agency, simply call 02921 677140 and press option 3 to speak to your dedicated team.

You simply need an agency and you can start referring your clients to us for insurance, at which point we will take over and look after their needs. Commission will then be paid once the policy is live and fully paid, for the life of the policy. We will take care of all compliance and advice.

FCA requirements require that to quote for commercial clients, including Buy To Let customers, you must have commercial approval as a ‘customer type’ under both ‘Advising on investments (except on Pension Transfers and Pension Opt Outs)’ and ‘Arranging (bringing about) deals in investments’. If you do not have these and wish to obtain this permission from the FCA, simply contact your network or compliance manager to request these from the FCA. If you use the online quotation system you are responsible for all compliance and advice.

We pay commission on the 20th of the month, and commission will be paid for the life of the policy even if you retire or leave the industry. The cut off date is the 10th of the month, and commission will be paid when the balance is over £10. Commission will be paid at 12.5% or at 25% if the quote is bought on Protect Commercial Online. Clawbacks will be made monthly for cancelled policies or policy adjustments.

You simply need to call us with any changes to your agency, i.e. address, bank details or other contact information. If you are moving firms or networks please call us on 02921 677140, selecting option 3.

Your Insurance documents will show where and how to make a claim, If you cannot find your Insurer please contact us on 02921 677140 (option 2)

To make changes to your own or your clients’ Insurance policy, we can either accept the request by email or phone call. Simply email renewals@protectcommercial.co.uk or call on 02921 677140 (option 2). If the change is urgent and is required immediately we recommend that you call us to speak to one of our agents.

We can accept payment by credit or debit card, cheque or bank transfer. We also offer a competitive monthly payment option in partnership with Close Brothers Premium Finance. To make payment or query your options please contact us on 02921 677140. Bank transfers can be made to the bank account on your invoice.

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