Matt Duffy Bio

Matthew Duffy: Sales Director at Protect Commercial Insurance Solutions Ltd 

Bio Content:

Specialism and Capability:

• Matt Duffy holds a senior role in driving strategy, revenue growth and market expansion for Protect Commercial.
• His extensive experience and strong leadership skills motivate and guide sales teams to achieve and exceed targets, fostering a results-driven culture.
• Matt, who specialises in sales strategy development, customer relationship management, and market penetration, focuses on identifying opportunities, nurturing leads, and closing deals to drive revenue.

Professional History:

• Mortgage Case Manager, Bristol and West, 2006 – 2007

Managing the complex mortgage process from start to finish, an excellent exposure early in my career to business delivery, stakeholder management and complex transactions!

• Assistant Market Underwriter, Zurich Insurance Company Ltd, 2007 – 2011

First exposure to Insurance and underwriting, a key intro into my Insurance career with excellent training and invaluable customer service and underwriting experience 

• Commercial Broking Team Leader, Source Insurance Ltd, 2011 – 2017

Leading a team of brokers helping our Mortgage Brokers, IFAs and their clients to source the right insurance cover for their individual situations.

• Head of Sales and Marketing, Protect Commercial Insurance Ltd, 2017 – 2021

Following the rebrand of Source Commercial to Protect Commercial Insurance, I led the Sales and Marketing departments at Protect through a period of change and growth 

• Sales Director, Protect Commercial Insurance Ltd, 2021 – PresentAs Sales Director I am responsible for overseeing our Sales, Marketing and Service teams to ensure we are delivering our business strategy, excellent customer outcomes and managing our Introducer relationships.  

Education:

• University of the West of England, Bachelor of Arts (BA), Grade 2:1, 2002 -2006
• Cert CII 

Skills, Courses and Endorsements:

• Time management 
• Business Strategy
• Business Integration 
• Leadership
• Relationship Building
• Business process
• Team work
• Marketing 
• Sales
• Customer Service
• Compliance
• Complaints management and resolution

Volunteering and Personal Commitment:

• Hobbies include walking, football, golf, travel and spending time in the gym – oh and food!